POLICY QUICK SUMMARY

For your convenience, here is a concise breakdown of our return, refund, and exchange parameters:

• Return Window: 60 calendar days from the date of product delivery.
• Refund Processing Time: 7 business days once the return is received, inspected, and approved.
• Return Shipping Method: Downloadable and printable prepaid return labels sent via email.
• Return Shipping Address: 261 Circular Ave, Waterbury, CT 06705-2115, United States
• Restocking/Storage Fee: $0.00 (Completely free for all items).
• Product Eligibility: Appears uniformly across all inventory items (T-Shirts and Hoodies).
• Condition Requirement: Items must be unworn, unwashed, unaltered, and in original packaging.

1. Return Window and Eligibility Criteria

At Fuzzmakes, we want you to be completely satisfied with your purchase of our custom T-Shirts and Hoodies. We offer a transparent, straightforward return process that complies fully with domestic consumer protection regulations.

2. Return Surcharges and Shipping Fees

We believe in absolute transparency at checkout and during the post-purchase process.

• Restocking & Storage Fees: Fuzzmakes does not charge any restocking, processing, or storage fees. The return storage fee is $0.00 (Free) for all orders.
• Return Shipping Method: If your return request is reviewed and authorized by our team, a printable prepaid shipping label will be generated and transmitted directly to your registered email address (support@fuzzmakes.com). You must download, print, and securely attach this label to your return parcel before dropping it off at the designated carrier location.

3. Clear Step-by-Step Return Procedure

To initiate a return, please adhere strictly to the following processing steps:

• Submit Request: Send an explicit email request to support@fuzzmakes.com containing your order number, the specific items you wish to return (T-Shirt or Hoodie), and the precise reason for the return.
• Label Transmission: Upon authorization, our system will generate a prepaid return shipping label directed to our facility and deliver it to your inbox.
• Packaging: Pack the items securely in their original packaging to prevent structural damage during transit. Place the printed return label visibly on the exterior of the package. All returns must be shipped to our designated facility at: 261 Circular Ave, Waterbury, CT 06705-2115, United States.
• Carrier Handoff: Drop the package off at the official carrier facility designated on your label.

4. Refund Timeline and Disbursement

Once your returned parcel reaches our verification facility, it will undergo a thorough inspection to ensure compliance with the quality standards outlined in Section 1.2.

• Inspection Window: Inspection and status determination are completed within 1–2 business days of receipt. An automated notification will be sent immediately to inform you of the approval or rejection of your return.
• 7-Day Refund Allocation: If approved, your refund will be formally processed. The credit will be automatically applied back to your original method of payment (credit card, debit card, or digital payment processing gateway) within 7 business days.
• Delayed Refunds: If you have not received your credit allocation after 7 business days, please first verify with your banking institution or credit card provider, as processing or posting times can vary slightly. If the issue persists, contact our support team immediately.

5. Definitive Return and Exchange Scenarios (Examples)

6. Customer Support and Contact Information

For any questions regarding this policy, status tracking of a submitted return, or general support, please interact directly with our localized support unit: