Frequently Asked Questions (FAQs)
Last Updated: July 11, 2026
Welcome to the Fuzzmakes FAQ page. Here you’ll find answers to the questions we receive most often regarding ordering, payment, shipping, returns, and customer support.
Quick Summary
- We currently ship only within the United States.
- Processing time is 1–2 business days.
- Delivery typically takes 2–4 business days.
- Standard shipping is $6.99 per order.
- Returns are accepted within 60 days of delivery.
- Approved refunds are processed within 7 business days.
- We accept PayPal, Visa, Mastercard, American Express, and Discover.
- Customer Support is available Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET).
Ordering
How do I place an order?
Browse our products, add your selected items to the shopping cart, proceed to checkout, enter your shipping and payment information, and complete your purchase.
Can I cancel or change my order?
Yes. Please contact us as soon as possible. Requests received before processing begins are usually accommodated. Once an order has entered processing or has shipped, changes or cancellations may no longer be possible.
Will I receive an order confirmation?
Yes. An order confirmation email is sent after your payment has been successfully completed.
Shipping
Where do you ship?
We currently ship only to addresses located within the United States.
Do you offer international shipping?
No. International shipping is not currently available.
How long does processing take?
Orders are typically processed within 1–2 business days (Monday through Friday).
How long does delivery take?
Most orders arrive within 2–4 business days after shipment, depending on the delivery location.
How much is shipping?
Standard shipping is a flat rate of $6.99 per order.
Which carriers do you use?
Orders are shipped using USPS, UPS, or FedEx, depending on destination and service availability.
Returns & Refunds
What is your return period?
Eligible products may be returned within 60 days after delivery.
How long does a refund take?
Approved refunds are processed within 7 business days after the returned item has been inspected.
Is return shipping free?
Yes. Approved returns receive a prepaid return shipping label by email at no additional cost.
How do I receive the return label?
After your return request is approved, a prepaid return shipping label will be emailed to you. Simply download, print, and attach it to your package.
Payments
Which payment methods do you accept?
| PayPal |
Accepted |
| Visa |
Accepted |
| Mastercard |
Accepted |
| American Express |
Accepted |
| Discover |
Accepted |
When will my payment be charged?
Payment is authorized and collected at checkout before your order enters processing.
Products
What products do you sell?
We currently offer T-Shirts and Hoodies.
Will the product look exactly like the photos?
We make every effort to display product colors and images accurately. Slight differences may occur due to monitor settings or manufacturing variations.
Customer Support
How can I contact Customer Support?
When can I expect a response?
Our Customer Support team strives to respond to inquiries as quickly as possible during normal business hours.
Still Need Help?
If your question is not answered on this page, please contact us at support@fuzzmakes.com. We are always happy to assist you.