Cancel / Change Order Policy

Fuzzmakes
Last Updated: December 2025

At Fuzzmakes, we understand that plans can change. This Cancel / Change Order Policy explains how customers may request order cancellations or modifications after placing an order on
https://fuzzmakes.com.

By placing an order, you agree to the terms outlined below.

1. Order Processing Timeline

Orders placed on fuzzmakes.com are processed promptly to ensure fast delivery.

  • Orders begin processing shortly after payment confirmation
  • Once an order enters processing, changes may no longer be possible
  • Orders that have shipped cannot be canceled or modified

2. Cancellation Requests

You may request to cancel your order before it has been processed or shipped.

How to Request a Cancellation:

  • Contact us as soon as possible at support@fuzzmakes.com
  • Include your order number in the subject line
  • Requests are handled during customer support hours

If your order is successfully canceled, a full refund will be issued to your original payment method.

3. Order Change Requests

You may request changes to your order, such as:

  • Shipping address updates
  • Item size or color changes

Change requests must be submitted before order processing begins.

Once an order has been processed or shipped:

4. Time-Sensitive Nature of Requests

  • We cannot guarantee cancellations or changes
  • Requests are handled on a first-come, first-served basis
  • Delays in contacting us may limit available options

5. Orders Already Shipped

  • Cancellation is no longer possible
  • You may return eligible items after delivery according to our Return & Refund Policy
  • Shipping fees are non-refundable once the order has been dispatched

6. Incorrect Address Provided by Customer

  • Please ensure your shipping address is accurate at checkout
  • Fuzzmakes is not responsible for delivery issues caused by incorrect addresses
  • Orders returned due to address errors may be subject to reshipping or refund decisions

7. Refund Processing for Canceled Orders

  • Refunds are issued to the original payment method
  • Processing time is up to 7 business days
  • No cancellation fees are charged

8. Refused or Undeliverable Orders

If an order is refused or returned due to:

  • Failed delivery attempts
  • Incorrect address
  • Customer refusal

Refunds, if applicable, will be processed in accordance with our policies.

9. Policy Changes

  • Changes will be posted on this page
  • The “Last Updated” date will reflect revisions
  • Continued use of the Website constitutes acceptance of updated terms

10. Contact Information

For cancellation or order change requests, please contact:

Fuzzmakes
Email: support@fuzzmakes.com

Customer Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday

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